Privacy policy.

What we collect

When you request a catering quote or submit any form on this site, we collect:

• Your name, email address, and (optionally) phone number
• Company or organization name
• Event details: date, headcount, format, dietary needs, delivery address
• Any notes you choose to share
• The page where you submitted the form and, when available, first- and last-touch campaign details such as referral page, UTM parameters, and Google Ads click identifiers
• Analytics client and session identifiers when analytics storage is available

What we use it for

• Responding to your catering inquiry
• Preparing and sending you an itemized quote
• Coordinating delivery and event-day logistics
• Issuing invoices and receipts
• Following up on outstanding quotes or pending orders

What we don't do

• We do not sell your information to anyone
• We do not share your information outside Shawarma Moose, except where required by law (e.g., tax filings) or with your explicit consent (e.g., venue contacts)
• We do not send marketing emails unless you opt in

Service providers we use

We use third-party services to operate the site and process orders. These providers see only what's necessary to perform their function:

• Vercel — hosts this website
• Resend — sends quote-request emails to our inbox
• EazePro — issues invoices, provides secure payment links, and tracks payments
• Google Workspace — handles email correspondence
• Google Analytics, Google Tag Manager, and Google Ads — measure site use, traffic sources, and catering-inquiry conversions
• Apollo — provides website visitor tracking

How long we keep it

Customer records are retained for the duration of our business relationship plus as required by Canadian tax and business law (typically 7 years for tax-relevant records). Quote inquiries that don't result in an order are retained for up to 2 years for follow-up purposes.

Your rights

Under Canadian privacy law (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Ask us to correct or update inaccurate information
• Withdraw consent and ask us to delete your records (subject to legal retention)
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

Cookies

This site enables analytics and advertising storage by default and does not display a cookie-choice banner. Google Analytics and Google Ads use browser storage to measure traffic, sessions, and catering-inquiry conversions. Campaign details may be retained in browser storage to connect a later inquiry with an earlier visit. Apollo also loads for website visitor tracking. You can manage cookies and site storage through your browser settings.

After a quote request is accepted, its submission reference is used to measure the conversion and suppress duplicate events. The website can make normalized contact details available to its tag system for enhanced-conversion matching; these are not ordinary Google Analytics event parameters. Whether enhanced matching is sent depends on the published advertising-tag configuration.

Contact us

Questions about this policy or about how we handle your information? Reach the catering team at catering@shawarmamoose.ca or (647) 340-8001.

Shawarma Moose · 898 College St, Toronto ON M6H1A4