What we collect
When you request a catering quote or submit any form on this site, we collect:
- Your name, email address, and (optionally) phone number
- Company or organization name
- Event details: date, headcount, format, dietary needs, delivery address
- Any notes you choose to share
- The page where you submitted the form and, when available, first- and last-touch campaign details such as referral page and UTM parameters
What we use it for
- Responding to your catering inquiry
- Preparing and sending you an itemized quote
- Coordinating delivery and event-day logistics
- Issuing invoices and receipts
- Following up on outstanding quotes or pending orders
What we don't do
- We do not sell your information to anyone
- We do not share your information outside Shawarma Moose, except where required by law (e.g., tax filings) or with your explicit consent (e.g., venue contacts)
- We do not send marketing emails unless you opt in
Service providers we use
We use third-party services to operate the site and process orders. These providers see only what's necessary to perform their function:
- Vercel — hosts this website
- Resend — sends quote-request emails to our inbox
- EazePro — issues invoices, provides secure payment links, and tracks payments
- Google Workspace — handles email correspondence
- Google Analytics, Google Tag Manager, and Google Ads — measure site use and accepted inquiries with limited cookieless pings
How long we keep it
Customer records are retained for the duration of our business relationship plus as required by Canadian tax and business law (typically 7 years for tax-relevant records). Quote inquiries that don't result in an order are retained for up to 2 years for follow-up purposes.
Your rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Ask us to correct or update inaccurate information
- Withdraw consent and ask us to delete your records (subject to legal retention)
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
Cookie-free measurement
This site does not use Google Analytics or Google Ads cookies. Google Consent Mode keeps analytics storage, advertising storage, advertising user data, and ad personalization denied for every visitor. Google's tags may send limited cookieless page and event pings for aggregate measurement, but the site cannot use them to recognize a returning visitor, build a remarketing audience, or preserve user-level attribution. Reporting may therefore be incomplete or modeled.
When a quote request is accepted, we may send the opaque submission reference and limited event details needed to count the inquiry. We do not send the name, email address, phone number, Google Analytics client ID, or Google Analytics session ID entered or generated during the form journey to Google for enhanced matching.
Contact us
Questions about this policy or about how we handle your information? Reach the catering team at catering@shawarmamoose.ca or (647) 340-8001.
Shawarma Moose · 898 College St, Toronto ON M6H1A4
