How it works

Four steps. Zero surprises.

From first email to last bite, the path is identical for every event we cater. No hidden steps, no opaque pricing, no day-of guesswork.

  1. 01

    Tell us what you need

    Date, headcount, event type, and dietary notes. Use the form, email, or call the catering team.

  2. 02

    Get an itemized quote

    We accept catering inquiries 24/7 and return an itemized quote within a few hours.

  3. 03

    Confirm the order

    No deposit is mandatory. We accept e-transfer / EFT, cards including AMEX, cheque, or PO; payment is due on the event date before delivery.

  4. 04

    We deliver, you eat

    Arrival 30–45 minutes before event start. Driver calls and texts on arrival.

Still setting the food budget? Compare catering menu costs for your guest count, delivery city and event before sending your selections for an itemized quote.

For an urgent downtown meeting, use our same-day office catering delivery and receiving checklist to confirm the arrival window, building access and onsite contact.

Need the order same day?

Short-notice orders follow a slightly tighter path. Review our dedicated same-day catering page for minimum notice, urgent delivery details, and the fastest way to request availability.

See same-day catering
Payment

Multiple ways to pay.

  • · E-transfer / EFT accepted
  • · Credit card accepted, including AMEX
  • · Cheques accepted
  • · Purchase orders (PO)
  • · If sent through EazePro, the order/invoice includes a payment link for card payment
  • · Payment can be made on the day of the event before delivery when needed
  • · Split invoices and split payments available
Invoicing

Secure invoicing, with PO support.

Invoices include payment-link support and PO references when provided. If your order is sent through EazePro, the order/invoice already includes a payment link for card payment. We can update addresses, dates, or split into multiple invoices on request. Void cheques and vendor forms are available for finance departments.

FAQ

About the process.

How far in advance should I book?

Same-day catering is available for orders placed at least four hours before serving, with a 10-guest minimum.

How does the quote process work?

Tell us the event date, headcount, format preference, address, and dietary notes. Quote requests are accepted 24/7 and an itemized quote is provided within a few hours. No mandatory deposit is required; payment is due on the event date before delivery.

Can I make changes after I book?

Contact us as soon as something changes. Delivery timing can be confirmed or adjusted up to the day before the event. Guest-count, menu, and format changes depend on kitchen capacity and are only confirmed when we approve the updated order.

What if I need to cancel?

We offer credit for future orders when customers cancel catering bookings. Refunds are handled case-by-case.

Ready when you are

Ready to start? Get a quote.

Tell us the date and headcount. We accept inquiries 24/7 and return an itemized quote within a few hours.

Get a quoteCall (647) 340-8001 →
Selected catering feedback

What our catering customers say.

Words from Google reviews and customer emails.

Google review

“Ordered catering from Shawarma Moose and it was excellent!”

Mike WilliamsCatering
Google review

“The food was absolutely amazing.”

GiuliaEvent catering
Google review

“The experience was excellent.”

Pankaj DubeyOffice catering
Customer email

“Everything was great and everyone loved the food!”

Catering customerOffice catering
Customer email

“Thank you again for the food. It was absolutely delicious, and everyone really enjoyed it. I appreciate you working with us and look forward to working together again in the future.”

Catering customerFilm-set catering
Customer email

“Delivery was on time. Everything was exactly as we expected. The food was great and everyone enjoyed it.”

Catering customerTeam lunch
Customer email

“The food was amazing. Thank you for supporting our event with the delicious food 🙂 Will definitely be ordering again for future events!”

Catering customerEvent catering
Customer email

“Everything was great! The food was on time, well labeled, and everyone thought it was delicious. It worked out great to accommodate all dietary restrictions and was a generous portion.”

Catering customerTeam catering
Customer email

“Buddy the food was great, loved the entire package, very generous with the sauces too. Thank you! You’ll hear from us again!”

Catering customerEvent catering
Customer email

“Just wanted to reach out and say lunch was a huge hit! The spread was absolutely delicious and a nice treat for everyone.”

Catering customerTeam lunch

Email excerpts are anonymized. Read more feedback and source details on our Reviews page.

CallGet a quote