A street address is not a delivery plan. For an office tower, campus, warehouse, hotel, or event venue, the final few hundred metres can include security, parking, loading, elevators, gates, multiple buildings, and a room that is nowhere near reception. This checklist turns those details into one usable handoff.
1. Start with the fixed event facts
- Event date
- Guest serving time
- Best-estimate and final headcount
- Full delivery address
- Onsite contact name and mobile number
- Event type and room setup
Confirm catering with at least four hours' notice. Shawarma Moose normally schedules arrival 30–45 minutes before the event start. That window gives the contact time to receive the order and place it before guests begin eating.
2. Choose the format around the meeting
Individual bowls or wraps work when the meeting continues through lunch, guest-name or dietary labels matter, or people are split across rooms. Wrap platters suit a shorter meeting and a simple shared handoff. Buffets need room for trays, utensils, and a serving line but give the group more choice.
For a one-time client, team, executive, or all-hands meal, use the corporate lunch planning page. For a weekly or recurring workflow with saved access and finance details, use the office catering page.
3. Collect dietary information in a countable form
Ask for the selection and any allergy or ingredient-exclusion request by a clear deadline. For individual meals, reconcile the selection totals with the full headcount and provide guest names if labels are required. For a buffet, confirm which trays need labels or separation.
All meat served by Shawarma Moose is 100% halal. Vegan and vegetarian selections are also available. Gluten-conscious or dairy-free labels describe the confirmed ingredients; they are based on the confirmed ingredients and dedicated allergen preparation plan.
4. Write the receiving route
| Location type | Details to provide |
|---|---|
| Office tower | Company, suite, reception, parking or loading, security process, elevator, floor, room |
| Campus | Institution, building, closest entrance, loading or parking, elevator, room, onsite contact |
| Warehouse or industrial site | Unit, gate, dock or staff entrance, driver check-in, shift or serving time, onsite contact |
| Hotel or event venue | Event name, room, service entrance, allowed arrival window, venue contact, equipment rules |
| Condo or private venue | Concierge or gate process, parking, elevator booking, party room, host contact |
| Park or outdoor event | Permit area, nearest parking lot, meeting point, reachable contact, weather backup |
5. Separate food from optional operations
The package price covers the listed food. Delivery, 13% HST, disposables, beverages, desserts, and other add-ons appear separately when they apply. Setup, chafing dishes, cleanup, and serving staff are available only when quoted; linens and rentals are not offered. That makes it easier for the organizer and finance team to see what is included.
Payment methods include e-transfer or EFT, Visa, Mastercard, AMEX, cheque, and purchase order. Split invoices are available through EazePro. No mandatory deposit is required; payment is due on the event date before delivery.
6. Reconfirm the day before
- Serving time and planned arrival window
- Final address, building, room, and entrance
- Onsite contact and backup contact
- Final headcount and meal-selection totals
- Security, parking, loading, gate, or elevator instructions
- Any venue rule for food setup or equipment
- Approved quote and payment status
Copy-and-paste delivery brief
Event: [name]
Date: [date]
Serve at: [time]
Guests: [count]
Address: [full address]
Building / unit / room: [details]
Receiving route: [parking, loading, gate, reception, elevator]
Onsite contact: [name + mobile]
Dietary counts: [counts]
Setup or equipment requested: [details]
Send that brief with a quote request and there will be fewer follow-up questions and fewer last-mile surprises.
Frequently asked questions
When should corporate catering arrive?
Shawarma Moose normally schedules arrival 30–45 minutes before the event start. Building security, loading, parking, elevators, and room distance should be included when confirming the window.
What access details does an office catering delivery need?
Provide the company, suite, reception, parking or loading point, security process, elevator, floor, room, and a reachable onsite contact.
How far ahead should corporate catering be confirmed?
Same-day catering is available with at least four hours' notice. Confirm the delivery window and access details as soon as the order is approved.
Are setup and chafing dishes included automatically?
No. Setup help, staffing, linens, and chafing-dish requirements must be requested and shown on the quote. Do not assume they are included in a food package.
